World's First VJ Outlet

Projection onto Buildings, Monuments, Cliffs, Waterscreens, Fountains & Ice Rinks

Concert Touring Projections

Promo Videos, EPKs, Documentaries, Special Effects Footage

Large Format Media Optimised For Outdoor Projection

Integrated Interactive Show Control via Dataton Trax™
 

 

SPECIALISTS IN THE MANUFACTURE AND DESIGN OF VIDEO, SCROLL FILMS AND SLIDES FOR ALL LARGE FORMAT PROJECTION SYSTEMS

 

Tel~ ++ 44 (0) 7801 930 411

email us

44 Pier House, Oakley Street London SW3 5HG UK

 

 

Terms and conditions of trading
GENERAL
deepvisual means the company deepvisual. CONTRACT means a contract for hire and/or services concluded by the acceptance of an order. EQUIPMENT means some or all of the EQUIPMENT described in itemised orders or invoices. HIRE CHARGE means the charge payable to deepvisual for the HIRE PERIOD,as described in the CONTRACT. HIRE PERIOD means the period starting on the date the goods/services are despatched from deepvisual and ending on the date when the EQUIPMENT is returned to deepvisual. SERVICES means any services carried out by deepvisual described in the CONTRACT. The CUSTOMER means the customer or hirer of EQUIPMENT/services from deepvisual named in the CONTRACT.
These categories are for reference only and shall not affect the interpretation of these terms and conditions.
ORDERS
deepvisual shall only accept an order in writing,dated and addressed by the customer quoting the job description or reference to specific quotes given by deepvisual.
Written acceptance of the customers order shall constitute the CONTRACT, which shall be subject to these conditions,which shall not be affected by any other documentation or conditions in the customer’s order.
deepvisual reserves the right to charge a figure different to figures mentioned in the quotes or contracts where subsequent alterations to the EQUIPMENT or SERVICES either verbally or in writing have been made by the CUSTOMER or where any additional unavoidable expenses have been incurred in the carrying out of the contract.
 
HIRE OF EQUIPMENT
deepvisual hereby hires the EQUIPMENT to the CUSTOMER/HIRER for the HIRE PERIOD at the HIRE CHARGE.
All HIRE CHARGES shall be calculated by multiplying the QUANTITY by the UNIT CHARGE by the daily,weekly or monthly RATE as appropriate. All hire charges are net and shall be increased to include VAT at the current rate.
All hires will be subject to a deposit which is refundable upon satisfactory completion of the CONTRACT.
THE CUSTOMER may also be required to produce two or more proofs of identification and address before any EQUIPMENT can be despatched.
deepvisual reserves the right to supply goods of a similar description to the equipment. All descriptions,specifications,weights and dimensions of and particulars of equipment supplied by deepvisual are approximate only,and are intended only to present a general idea of the goods described and shall not form part of the contract. deepvisual reserves the right to update or change these specifications without notice.
The EQUIPMENTremains at all times the sole property of deepvisual who reserve the right to inspect or remove the EQUIPMENT at any time during the contract at their discretion. The EQUIPMENT must at no time be removed from the location described in the contract without prior notification and the consent of deepvisual.
The CUSTOMER shall ensure the equipment is installed and used by competent and qualified personnel,ensure proper wiring and rigging standards are observed and regularly checked.
The CUSTOMER shall ensure at his own expense that the EQUIPMENT is inspected and maintained in good repair, condition and working order and is returned in such, excepting reasonable wear that might be expected through normal use.
The CUSTOMER shall return all replaced or faulty lamps to deepvisual or pay the full replacement cost of such lamps.
A charge equivalent to the full replacement value and/or full cost of repair including replacement parts and labour will be made by deepvisual to the hirer in respect of any EQUIPMENT lost or damaged whilst in the custody of the hirer and the hirer will pay said charge to deepvisual within 7 days of demand. In addition deepvisual reserves the right to charge an additional hire charge for any period during which damaged EQUIPMENT is repaired or until the full replacement value has been paid to deepvisual.
 
HIRE CHARGES
All charges are net and payable in full on invoice submitted within 14 days unless otherwise agreed in writing with deepvisual. Charges run from the day of despatch until the day of return on a period of 1 day / 24 hrs or multiples thereof irrespective of whether the goods are in use or not.
THE CUSTOMER shall pay deepvisual any carriage and packing charges where appropriate. THE CUSTOMER will be asked pay a minimum deposit of 50% of the charge on all orders exceeding £500 in value. In the case of international deliveries ,THE CUSTOMER will meet the cost of any localised taxes and currency transfer charges at their own expense in excess of the amount stated in the invoice.
deepvisual reserves the right to charge the customer interest at a rate at least 5%above the current rate of london clearing banks on all overdue invoices,such interest being calculated from a date 14 days after the invoice date.
THE CUSTOMER will meet any expenses incurred by deepvisual in reclaiming any such overdue amount.
SERVICES
deepvisual undertake to perform the work described in the contract within the budget agreed within the time allotted to the best of their ability. deepvisual does not accept responsibility for any failure or delay due to circumstances beyond their control.
Where necessary the customer will provide any EQUIPMENT or items, such as suitable electrical supply,access equipment, accommodation,transport etc. necessary for the execution of the contract where specified in the requirements,where these have not been included in the EQUIPMENT.
THE CUSTOMER shall ensure the safety,load capacity and current of any electrical supply provided for the use of deepvisual and be fully liable for any damage to persons or EQUIPMENT affected by a fault or overload in such supply.
The electrical requirements of deepvisual ‘s EQUIPMENT are available on request.
Any unavoidable additional expenses incurred in the carrying out of the work described in the contract will be met by the customer in excess of the amount described in the contract.
PRODUCTION
Any goods or services that constitute an expense to deepvisual including the generation of specific imagery,slides or other additional EQUIPMENT must be paid for in full upon delivery. In the case of cheques,no goods or EQUIPMENT will be despatched until the cheques have cleared.
All production costs which constitute an expense to deepvisual shall be payable in advance where specified or become due immediately upon delivery to the customer at the charge described in the contract. In the case of any cancellation or failure to meet the terms set out in the contract ,any expenses incurred by deepvisual in the course of executing their part in the contract will be met by the CUSTOMER and become due immediately.
deepvisual maintains the rights to any design included in their quotes and proposals. These proposals and quotes are for the sole use of the customer named on the quote / proposal and any misappropriation of such designs will incur a design fee at deepvisual ‘s current set rate.
The CUSTOMER takes full responsibility for any rights or copyright that may be pending upon any artwork or material,photographic,digital or otherwise,provided for the use or manipulation of deepvisual,who hereby accept no liability ensuing from the use of such artwork or material provided by the CUSTOMER.
deepvisual retains full rights of use,reproduction and resale over any original artwork or design produced by them. No such rights are given or implied under these terms and conditions.
Any artwork or materials provided by the CUSTOMER for the use of deepvisual must be collected within 3 months. deepvisual retain the right to dispose of any items after this period unless otherwise arranged in advance
DELIVERY
deepvisual shall not be liable for any delay to a delivery due to circumstances beyond its control. deepvisual shall employ the services of a recognised CARRIER whenever necessary,the cost of which shall be met by the CUSTOMER unless otherwise agreed in the contract.
THE CUSTOMER shall inspect the goods on delivery/despatch to ensure the EQUIPMENT is present and in reasonable working order,and bring any discrepancy to the notice of deepvisual in writing before intended use.
Once delivered, the CUSTOMER shall be liable for the full cost of replacement of any item of the EQUIPMENT damaged or missing upon return how ever such damage / loss is caused.