Terms and conditions
deepvisual means the company deepvisual. CONTRACT means a contract for
hire and/or services concluded by the acceptance of an order. EQUIPMENT
means some or all of the EQUIPMENT described in itemised orders or invoices.
HIRE CHARGE means the charge payable to deepvisual for the HIRE PERIOD,as
described in the CONTRACT. HIRE PERIOD means the period starting on the
date the goods/services are despatched from deepvisual and ending on the
date when the EQUIPMENT is returned to deepvisual. SERVICES means any
services carried out by deepvisual described in the CONTRACT. The CUSTOMER
means the customer or hirer of EQUIPMENT/services from deepvisual named
in the CONTRACT.
These categories are for reference only and shall not affect the interpretation
of these terms and conditions.
deepvisual shall only accept an order in writing,dated and addressed by
the customer quoting the job description or reference to specific quotes
given by deepvisual.
Written acceptance of the customers order shall constitute the CONTRACT,
which shall be subject to these conditions,which shall not be affected
by any other documentation or conditions in the customer’s order.
deepvisual reserves the right to charge a figure different to figures
mentioned in the quotes or contracts where subsequent alterations to the
EQUIPMENT or SERVICES either verbally or in writing have been made by
the CUSTOMER or where any additional unavoidable expenses have been incurred
in the carrying out of the contract.
HIRE OF EQUIPMENT
deepvisual hereby hires the EQUIPMENT to the CUSTOMER/HIRER for the HIRE
PERIOD at the HIRE CHARGE.
All HIRE CHARGES shall be calculated by multiplying the QUANTITY by the
UNIT CHARGE by the daily,weekly or monthly RATE as appropriate. All hire
charges are net and shall be increased to include VAT at the current rate.
All hires will be subject to a deposit which is refundable upon satisfactory
completion of the CONTRACT.
THE CUSTOMER may also be required to produce two or more proofs of identification
and address before any EQUIPMENT can be despatched.
deepvisual reserves the right to supply goods of a similar description
to the equipment. All descriptions,specifications,weights and dimensions
of and particulars of equipment supplied by deepvisual are approximate
only,and are intended only to present a general idea of the goods described
and shall not form part of the contract. deepvisual reserves the right
to update or change these specifications without notice.
The EQUIPMENTremains at all times the sole property of deepvisual who
reserve the right to inspect or remove the EQUIPMENT at any time during
the contract at their discretion. The EQUIPMENT must at no time be removed
from the location described in the contract without prior notification
and the consent of deepvisual.
The CUSTOMER shall ensure the equipment is installed and used by competent
and qualified personnel,ensure proper wiring and rigging standards are
observed and regularly checked.
The CUSTOMER shall ensure at his own expense that the EQUIPMENT is inspected
and maintained in good repair, condition and working order and is returned
in such, excepting reasonable wear that might be expected through normal
The CUSTOMER shall return all replaced or faulty lamps to deepvisual or
pay the full replacement cost of such lamps.
A charge equivalent to the full replacement value and/or full cost of
repair including replacement parts and labour will be made by deepvisual
to the hirer in respect of any EQUIPMENT lost or damaged whilst in the
custody of the hirer and the hirer will pay said charge to deepvisual
within 7 days of demand. In addition deepvisual reserves the right to
charge an additional hire charge for any period during which damaged EQUIPMENT
is repaired or until the full replacement value has been paid to deepvisual.
All charges are net and payable in full on invoice submitted within 14
days unless otherwise agreed in writing with deepvisual. Charges run from
the day of despatch until the day of return on a period of 1 day / 24
hrs or multiples thereof irrespective of whether the goods are in use
THE CUSTOMER shall pay deepvisual any carriage and packing charges where
appropriate. THE CUSTOMER will be asked pay a minimum deposit of 50% of
the charge on all orders exceeding £500 in value. In the case of
international deliveries ,THE CUSTOMER will meet the cost of any localised
taxes and currency transfer charges at their own expense in excess of
the amount stated in the invoice.
deepvisual reserves the right to charge the customer interest at a rate
at least 5%above the current rate of london clearing banks on all overdue
invoices,such interest being calculated from a date 14 days after the
THE CUSTOMER will meet any expenses incurred by deepvisual in reclaiming
any such overdue amount.
deepvisual undertake to perform the work described in the contract within
the budget agreed within the time allotted to the best of their ability.
deepvisual does not accept responsibility for any failure or delay due
to circumstances beyond their control.
Where necessary the customer will provide any EQUIPMENT or items, such
as suitable electrical supply,access equipment, accommodation,transport
etc. necessary for the execution of the contract where specified in the
requirements,where these have not been included in the EQUIPMENT.
THE CUSTOMER shall ensure the safety,load capacity and current of any
electrical supply provided for the use of deepvisual and be fully liable
for any damage to persons or EQUIPMENT affected by a fault or overload
in such supply.
The electrical requirements of deepvisual ‘s EQUIPMENT are available
Any unavoidable additional expenses incurred in the carrying out of the
work described in the contract will be met by the customer in excess of
the amount described in the contract.
Any goods or services that constitute an expense to deepvisual including
the generation of specific imagery,slides or other additional EQUIPMENT
must be paid for in full upon delivery. In the case of cheques,no goods
or EQUIPMENT will be despatched until the cheques have cleared.
All production costs which constitute an expense to deepvisual shall be
payable in advance where specified or become due immediately upon delivery
to the customer at the charge described in the contract. In the case of
any cancellation or failure to meet the terms set out in the contract
,any expenses incurred by deepvisual in the course of executing their
part in the contract will be met by the CUSTOMER and become due immediately.
deepvisual maintains the rights to any design included in their quotes
and proposals. These proposals and quotes are for the sole use of the
customer named on the quote / proposal and any misappropriation of such
designs will incur a design fee at deepvisual ‘s current set rate.
The CUSTOMER takes full responsibility for any rights or copyright that
may be pending upon any artwork or material,photographic,digital or otherwise,provided
for the use or manipulation of deepvisual,who hereby accept no liability
ensuing from the use of such artwork or material provided by the CUSTOMER.
deepvisual retains full rights of use,reproduction and resale over any
original artwork or design produced by them. No such rights are given
or implied under these terms and conditions.
Any artwork or materials provided by the CUSTOMER for the use of deepvisual
must be collected within 3 months. deepvisual retain the right to dispose
of any items after this period unless otherwise arranged in advance
deepvisual shall not be liable for any delay to a delivery due to circumstances
beyond its control. deepvisual shall employ the services of a recognised
CARRIER whenever necessary,the cost of which shall be met by the CUSTOMER
unless otherwise agreed in the contract.
THE CUSTOMER shall inspect the goods on delivery/despatch to ensure the
EQUIPMENT is present and in reasonable working order,and bring any discrepancy
to the notice of deepvisual in writing before intended use.
Once delivered, the CUSTOMER shall be liable for the full cost of replacement
of any item of the EQUIPMENT damaged or missing upon return how ever such
damage / loss is caused.
info at deepvisual.com
contact Gary +44 7801 930 411